Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how CE Kaizen collects, uses, and protects your personal information when you use our platform. By creating an account or submitting information through our website, you agree to the practices described in this policy.

01Who we are

CE Kaizen ("we," "us," or "our") operates the website cekaizen.com, a platform helping Canadian dental professionals discover continuing education travel opportunities and estimate tax savings on CE expenses. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

02Information we collect

We collect the following categories of personal information:

Account information — When you create a free account, we collect your name, email address, title, profession, specialty, province, date of birth, and optionally your phone number and current CE credit count.

Trip interest submissions — When you express interest in a CE trip, we collect your name, email, province, phone number (optional), and any notes you choose to include.

Course provider submissions — If you submit a CE course listing, we collect your business name, contact name, email, and course details.

Usage data — We collect standard web analytics including pages visited, browser type, and approximate location (city/province level only). This data is collected in aggregate and is not linked to individual users.

03How we use your information

We use your personal information to:

  • ·Provide and personalize the CE Kaizen platform, including tracking your CE credits and saved trips
  • ·Respond to trip interest submissions and connect you with course providers
  • ·Send administrative emails about your account (confirmation, password reset)
  • ·Send marketing communications if you have consented under CASL
  • ·Improve our platform through aggregated usage analysis
  • ·Comply with our legal obligations

We do not sell, rent, or trade your personal information to any third party.

04Third-party service providers

We share information with the following service providers only to the extent necessary to deliver our service:

Supabase (Supabase Inc.) — Provides our authentication system and database. Your account data and trip submissions are stored on Supabase servers hosted in the United States. Supabase is SOC 2 Type II certified.

Resend (Resend Inc.) — Processes transactional and marketing emails on our behalf. Email addresses are shared with Resend solely to deliver messages you have requested or consented to receive.

Vercel (Vercel Inc.) — Hosts the CE Kaizen web application. Standard request logs (IP address, timestamp) may be retained for security purposes in accordance with Vercel's privacy policy.

All service providers are bound by data processing agreements and are prohibited from using your information for any purpose other than providing services to CE Kaizen.

05Data retention

We retain your account information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

Trip interest submissions and course provider submissions are retained for up to 24 months for business record-keeping purposes.

You may request deletion of your data at any time by contacting us at the address below.

06Your rights under PIPEDA

As a Canadian resident, you have the right to:

  • ·**Access** — Request a copy of the personal information we hold about you
  • ·**Correction** — Ask us to correct inaccurate or incomplete information
  • ·**Withdrawal of consent** — Withdraw consent to marketing communications at any time by clicking "unsubscribe" in any marketing email or by contacting us directly
  • ·**Complaint** — File a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) if you believe your privacy rights have been violated

To exercise any of these rights, contact us at privacy@cekaizen.com. We will respond within 30 days.

07Marketing communications (CASL)

We send marketing emails — including new course listings, destination updates, and tax savings tips — only with your express consent, in compliance with Canada's Anti-Spam Legislation (CASL).

You may withdraw consent at any time by clicking the "unsubscribe" link in any email or by emailing privacy@cekaizen.com. Withdrawal of consent does not affect the lawfulness of marketing sent before the withdrawal.

We never add you to marketing lists without your express opt-in, and we never share your email address with third-party marketers.

08Cookies and local storage

We use browser local storage and session storage to maintain your login session and remember your preferences (such as saved trips and filter settings). We do not use third-party advertising cookies or tracking pixels.

Our hosting provider (Vercel) may set minimal technical cookies required for load balancing and security. These cookies do not track you across other websites.

09Security

We use industry-standard measures to protect your personal information, including TLS encryption for data in transit and at-rest encryption provided by our database provider. Passwords are hashed and never stored in plaintext.

Despite these measures, no internet transmission is completely secure. We encourage you to use a strong, unique password for your CE Kaizen account.

10Changes to this policy

We may update this policy from time to time. We will notify registered users of material changes by email at least 14 days before the change takes effect. The "Last updated" date at the top of this page will always reflect the most recent version.

Continued use of CE Kaizen after a policy change constitutes acceptance of the updated policy.

11Contact us

For privacy-related questions, requests, or complaints, contact us at:

CE Kaizen Email: joju@cekaizen.com Website: cekaizen.com

We aim to respond to all privacy requests within 30 days.

Questions? Email joju@cekaizen.com or visit our email us.